Frequently Asked Questions

I've never built before, where do I start?

Start by giving us a call, with 42 years experience in the building industry, you can trust us to give you the best advice and to guide you through the entire building process

At what stage do I involve a builder?

It always pays to get your builder involved early. Simple advice from a Certified Builder when making critical decisions like choosing a section, architectural style, plans and building materials can save a lot of hassle later on.

Why is it important to select a Certified Builder?

Only a Certified Builder can provide you comfort in the knowledge that your builder is trade qualified and offer the protection of consumer friendly building contracts. With a Certified Builder, you will also be provided with the Homefirst 10 year Builders Guarantee

Why is it important to select a Certified Builder?

Only a Certified Builder can provide you comfort in the knowledge that your builder is trade qualified and offer the protection of consumer friendly building contracts. With a Certified Builder, you will also be provided with the Halo 10 Year Residential Guarantee.

Does my builder need to be a Licensed Building Practitioner?

If you undertake structural work or work that affects the weathertightness of a building, and the building is residential, then that work may be classified as Restricted Building Work. Restricted Building Work can only be done and/or supervised by a Licensed Building Practitioner (LBP).

Do I need a building consent?

You will need to apply for building consent when carrying out most types of construction and renovation work.

Some of the work that requires consent includes:

  • New buildings, including accessory buildings such as sheds;
  • Additions and alterations to existing structures;
  • Re-piling, plumbing, and drainage;
  • Heating, ventilation, and air conditioning;
  • Retaining walls with a building or driveway, or those which are higher than 1.5 metres;
  • Fences higher than 2.5 metres and any swimming pool fence;
  • Swimming pools; and
  • Decks higher than 1.5 metres.

If you are unsure about which construction projects will require building consent, please contact your local council for clarification.

Do I get a guarantee?

Yes you do! The full Homefirst 10 year Builders Guarantee will cover you for

Loss of deposit

Non completion of the dwelling

Structural defects for 10 years

Non-structural defects for 2 years

Alternative accommodation

Are the guarantees transferable if I sell my home?

Yes your guarantee can generally be transferred to the new home owner. Application for the transfer must be made within 30 days of settlement. Having the guarantee gives the buyer peace of mind and will help to sell your home

How can I keep the building project within my budget?

We recommend entering into a full building contract which will enable you to know exactly what the cost will be and what you will get.

How do we pay for the building project?

All of our building projects are paid on a progress payment system. Once you receive a written contract quote that is specified in your building agreement, we will provide you with a payment schedule along with the construction schedule. You only need to make payments to one company. The schedule provided will let you know what you can expect at each stage and when to expect a request for payment.

Can I make changes during the building project?

We welcome you to make any changes you would like to enhance your home. Any requests by yourselves incurring extra labour and/or material costs will be treated as a variation to the contract. All variations will be costed and presented to you for approval authorising the builder to carry out these changes before any such works can be started.

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